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USE CASES / CUSTOMER JOURNEY & MARKETING AUTOMATION

Customer Journey & Marketing for Telcos

Boost customer loyalty, reduce churn, and increase ARPU with Gomibo’s omnichannel marketing and customer journey tools.

AIM FOR DIGITAL TELCO EXCELLENCE

Enhance your customer journey and expand your revenue

Achieve seamless omnichannel customer experiences with Gomibo’s advanced customer journey builder and marketing automation tools, tailored to elevate NPS, ARPU, and overall customer satisfaction. Thanks to our software, your marketing teams have the tools to create and implement all kinds of promotions themselves.

Increased NPS & ARPU

Enhance customer satisfaction and loyalty by providing personalized experiences through our advanced marketing tools.

Extensive self-service

Empower customers with customizable, multi-lingual self-service options, reducing support needs and enhancing efficiency.

Marketing automation

Leverage our automation and A/B testing tools to refine campaigns and achieve targeted marketing results with ease.

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Access to abundant marketing tools yourself

Create custom campaigns and boost ARPU with Gomibo’s powerful marketing tools. Monetize your platform through dynamic promotions and targeted traffic generation. Gomibo’s extensive A/B testing tools allow you to improve your most important KPIs. Enhance lead generation and SEO effortlessly, all within a flexible, omnichannel environment.

Provide quality self-service

Empower your customers with fully customizable, multi-lingual self-service tools from Gomibo. Offer personalized support through tailored FAQs and tips, enabling customers to resolve issues independently. This reduces support costs while enhancing satisfaction.

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Acquire more traffic and increase conversion

Boost traffic with Gomibo’s targeted affiliate and paid advertising tools, and create high-impact landing pages. Enhance product visibility with easily published blogs and news articles, while driving lead generation through newsletters and product notifications. Leveraging SEO-friendly features will drive organic traffic, and real-time insights will be gained through integrated campaign management.

KEY CUSTOMER RESULTS

Proven impact from day one

1.2M+

yearly telco sales

+40%

digital sales

+73

NPS

3 months

time to market

Receive our Customer Journey & Marketing Whitepaper

We are happy to send you our whitepaper about customer journey and marketing. This contains a more comprehensive overview of all customer journey and marketing options benefiting your platform.

CHOOSE YOUR JOURNEY

Go omnichannel or start small,
it's up to you

Our platform can power all telco sales and service channels in an omnichannel way, and you can also use it for specific channel use cases to obtain quick value.

Go Omnichannel or Start Small

1-minute solution overview

Watch our product explanation video to see how our omnichannel platform can revolutionize your customer journey and marketing automation strategies.

Learn more about growth through digital channel enhancements

BLOG

Get to know the 3 Key Drivers to Telco E-commerce Success

SUCCESS STORY

Read how Belsimpel.nl became a Market Leader using Gomibo’s Software

PROOF-OF-VALUE

Discover how we leverage Proof-of-Value projects to Go Live within 3 Months

GET STARTED TODAY

Ready to boost your digital channels?

Get a personalized demo and discover how Gomibo can help your telco grow digital sales, reduce churn, and create better customer journeys — fast.