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USE CASES / PERSONALIZATION

Personalization for Telco Customers

Utilize our tools to provide each customer 
with a personalized omnichannel shopping 
experience.

AIM FOR DIGITAL TELCO EXCELLENCE

Personalized omnichannel customer experience

The Gomibo omnichannel platform boosts customer engagement with personalized shopping experiences, increasing ARPU and reducing churn through advanced event tracking and tailored recommendations.

Maximize profit per customer

Increase profits through targeted upselling and cross-selling of complementary products and services.

Prevent churn & increase ARPU

Retain customers and boost ARPU with targeted loyalty discounts and optimized promotions.

Improve shopping experience

Offer personalized shopping journeys with tailored recommendations and dynamic offers.

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Expand your revenue & reduce churn through personalization

Boost your revenue with Gomibo’s personalization tools. Maximize profit per customer through tailored upselling and cross-selling, offering promotions and content that align with individual preferences. Our advanced recommendation system enhances customer engagement, driving higher conversions and reducing churn. Experience increased loyalty and profitability with Gomibo’s proven solutions.

Improve your NPS

Enhance customer experience and NPS with dynamic notifications, keeping customers informed about payments, deliveries, and reviews. Customize these alerts with your own business rules. Our automated and AI -driven tools offer personalized product recommendations and ensure the best next actions are taken to optimize the customer journey.

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Improve shopping experience

Customers can save products or a combination of products (phones + plans) to make it easier to find them again. Also, communication can be sent to the customers when the prices change. To even further improve the shopping experience, advanced event tracking is included in the software.

KEY CUSTOMER RESULTS

Proven impact from day one

1.2M+

yearly telco sales

+40%

digital sales

+73

NPS

3 months

time to market

Receive our personalization whitepaper

We are happy to send you a whitepaper about personalization. The whitepaper contains a comprehensive overview of our features, example implementations, and more.

HOW WE HELPED OUR CLIENTS

3 proven use cases

Boost digital sales by 40%

Homepage S7 - Device Shop Use Case V2

Launch a Device Shop

It’s a website (sub) domain that offers bundles (devices + mobile plans) to immediately add value. Focus on key KPIs of your preference, such as boosting digital sales by 40%, and launch within 3 months.

Decrease churn by 50%

Homepage S7 - Deal Website Use Case

Launch a Deal Website

It’s a website (sub) domain focused entirely on special offers to immediately add value. Focus on key KPIs of your preference, such as reducing churn by 50%, and launch within 3 months.

Lower marketing costs by 50%

Homepage S7 - Out-of-the-box Website Use Case - Blue Version

Replace Your Existing Website Out-of-the-box

Replace your existing website domains to lower your marketing costs by 50% and heavily reduce your IT costs. Focus on key KPIs of your preference, and launch within 3 months.

Homepage S7 - Device Shop Use Case V2

Launch a Device Shop

It’s a website (sub) domain that offers bundles (devices + mobile plans) to immediately add value. Focus on key KPIs of your preference, such as boosting digital sales by 40%, and launch within 3 months.

Homepage S7 - Deal Website Use Case

Launch a Deal Website

It’s a website (sub) domain focused entirely on special offers to immediately add value. Focus on key KPIs of your preference, such as reducing churn by 50%, and launch within 3 months.

Homepage S7 - Out-of-the-box Website Use Case - Blue Version

Replace Your Existing Website Out-of-the-box

Replace your existing website domains to lower your marketing costs by 50% and heavily reduce your IT costs. Focus on key KPIs of your preference, and launch within 3 months.

1-minute solution overview

Watch our product explanation video to see how our personalization tools enhance customer and shopping experience.

Learn more about growth through digital channel enhancements

BLOG

Get to know the 3 Key Drivers to Telco E-commerce Success

SUCCESS STORY

Read how Belsimpel.nl became a Market Leader using Gomibo’s Software

PROOF-OF-VALUE

Discover how we leverage Proof-of-Value projects to Go Live within 3 Months

GET STARTED TODAY

Ready to boost your digital channels?

Get a personalized demo and discover how Gomibo can help your telco grow digital sales, reduce churn, and create better customer journeys — fast.