E-Commerce & Service App for Telcos
Enhance your digital sales, app experience, and customer service with Gomibo's comprehensive app solution.
Lead the market with exceptional app e-commerce
Our app integrates all aspects of your telco, from product browsing and purchasing to customer support, ensuring a seamless and cohesive experience for both your customers and your team. Allowing a reduction in operational complexity and response times, enhancing overall productivity and boosting revenue.
Unified e-commerce and service platform
Combine sales and customer service in one powerful app to increase revenue while cutting costs.
User-friendly interface
Provide an intuitive and engaging experience, ensuring seamless navigation, easy access to products, and insights into usage, invoices, and other information.
Personalized customer interactions
Deliver personalized experiences by leveraging customer data. Tailor recommendations and promotions based on individual customer preferences
Offer the best customer experience
Our app offers enhanced features beyond our website, such as sending notifications for upselling, cross-selling, retention, and promotions. Verify customers using NFC and unlock eSIM capabilities. Integrated with our omnichannel platform, the app ensures a seamless experience across the store, website, and mobile app.
Web - App - Store,
going hand in hand
Our solution integrates websites, mobile apps, physical stores, and more, enabling telcos to provide a consistent customer experience across all touchpoints. By maintaining uniformity in product information, pricing, filters, and shopping carts, customers enjoy a unified journey regardless of the interaction channel. Additionally, customers can effortlessly start and complete their shopping experience across different channels.
Continuous app improvement
By leveraging the latest technologies in React Native, we ensure our apps stay ahead of the curve. We are continuously enhancing our platform through tools like A/B testing, aiming to improve NPS, conversion rates, and ARPU while reducing churn and costs. New updates are released frequently and seamlessly pushed to your system.
Proven impact from day one
1.2M+
yearly telco sales
+40%
digital sales
+73
NPS
3 months
time to market
Receive our app whitepaper
We are happy to send you a whitepaper about our e-commerce and service app. It contains a comprehensive overview of our app features and how it acts in an omnichannel environment.
Why most telco channels underperform, and we don't
Most telcos rely on fragmented vendor stacks and outdated platforms that weren’t built for telecom. This results in poor customer journeys and long time-to-market. Gomibo solves this with a purpose-built solution — and no one else is doing it.
1-minute solution overview
Learn more about how our app integrates e-commerce and customer service to deliver a unified experience. Integrated with our Website and Store software, true omnichannel can be experienced. Watch our quick overview video.
Ready to boost your digital channels?
Get a personalized demo and discover how Gomibo can help your telco grow digital sales, reduce churn, and create better customer journeys — fast.